It is not uncommon to find SMB IT managers simultaneously managing physical, virtual and cloud-based operations (40% of those surveyed by IDC in 2014). Small or not, they have to deal with a diversity of IT assets, and integrating good monitoring for each of them takes some knowledge and precious time.
Installing monitoring is a costly initiative in itself that can affect the smooth running of services and operations since it takes up valuable resources they don’t have.
Because of this, Centreon, our free open source monitoring platform has been widely adopted by monitoring-savvy administrators of SMBs for years. But they still had to figure out the installation and integration on their own. What we realized is that we can do better for them in this day and age when IT has become a complicated must-have to do business.
With 7.5 million customers spread across 280 sites in Europe, the Pierre & Vacances – Center Parcs Group has become the leading proximity tourism operator in Europe within the last 50 years.
To monitor its Information System, improve communication with users and optimize the activity monitoring for all Group entities, the IT Department relies on the Centreon EMS solution since 2014.
A very satisfactory first step allowed performance gains thanks to a very relevant data collection and the sites monitoring centralization. Meanwhile, the monitoring team focuses on data visualization and reporting tool implementation to strengthen its communication, image and efficiency to business users.
→ Read the case study
With an IT monitoring system implementation, the IT department easily collects data on the status and availability of its various IT equipment. The graphic visualisation of collected data, combined with modeling applications status for each business division, becomes an excellent tool to significantly reduce level-one helpdesk calls to your technical support. Let us introduce you with three best practices that already demonstrate their efficiencies.
Best practice N°1: communicate, visually and as often as required, with your internal and external customers on their business application performance…
Centreon is proud to officially announce the launch of its new monitoring solution for small ITOM teams and SMBs/SMEs
At Centreon, we believe that it is critical to empower ITOM professionals with round-the-clock monitored IT information and insight, regardless of sector, size or IT staff and resources, with reliable open source monitoring solutions that meet every frugal budget to make deployment and integration easy, speeding up time-to-monitoring (TTM).
Our new Centreon IMP solution is a highly performing professional solution that gets straight to the monitoring essentials for SMB/SME IT teams.
Meet Centreon during the POSS 2016, booth N°B26 : exchanges with the Centreon team, workshop Centreon and two conferences. Program coming soon.
The Paris Open souce Summit is the top line european event empowering open innovation.