How to help ITSM and business operation teams gain a common perspective to align IT with business?

Ensuring the efficiency of enterprise business operations has much to do with understanding their relationship to real-time IT operations and service performance delivery.
That’s how Centreon BAM makes IT monitoring count for business-IT stakeholders. It measures real-time operating vitals from masses of monitored data, aligned with ITIL practices, to make sense of crucial correlations between service delivery levels and dependent business activities.
Centreon BAM helps ITSM and business operations teams gain a common perspective for required SLA, OLA and UC to drive service quality improvements.

Here are 5 vital reasons for Centreon BAM.

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5 topics to consider before launching a monitoring project

Through experience, we know that many monitoring projects start when an intern arrives in the company (it’s even how Centreon was born) and is put under the orders of an overworked “adminsys” who follows the project as best they can. With Enterprise and business digitization, IT monitoring has become as crucial as critical for enterprise performance. It is a fully-fledged enterprise project that requires a true thought process on what’s at stake before being deployed.

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The preconceived ideas about monitoring we would like to see the back of (because they’re 10 years out of date …)

Between the fans, those who find the subject complex, and those who only have a limited use for it, monitoring is still too often the victim of preconceived ideas from the turn of the century. Viewed as a technical subject instead of a business subject, monitoring is often reserved to a small group of users who are in the know, that is when it’s not relegated to an intern. However, in the past decade, monitoring has grown and taken on a new dimension, changing from a commodity to a strategic corporate department.

This is a quick overview of preconceived ideas about monitoring that we would like to see the back of (because things have changed over the last decade!).

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June 20 & 21, 2017, PARIS – Annual Convention of the CRIP (French club for CTOs and I&O professionals)

For the second year, CENTREON will participate to this I&O professional meeting. Meet Centreon team in Paris (Espace Champerret), booth N°101.

The CRIP (French Club for Infrastructure and Production Managers) in an independent association which now counts more than 6 000 CTOs and I&O Managers or operational of more than 300 large and medium enterprises and administrations in France, Belgium, Luxemburg and Switzerland.

Learn more: http://www.crip-asso.fr/convention2017/

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