The Power of Knowing to Ensure Business Continuity

Answering client questions online

Business continuity is defined as “the capability of an organization to continue delivery of products or services at acceptable pre-defined levels following a disruptive incident” (source: ISO 22301:2012, Business Continuity Institute).
This requires IT leaders to make the connection between business and technology performance. The most basic of this connection is to know how IT systems and networks are functioning for business continuity.

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What if your IT monitoring tools let you give your users more autonomy?

Monitoring tools are above all intended for IT professionals so that they can secure and automate their information system monitoring. But not only…

The new generations of tools such as Centreon EMS make it possible to consider monitoring outside the restricted area of the IT Department and to initiate new practices. Here are a few improvement possibilities to give your users more autonomy to reduce intervention times and IT downtime by using your IT monitoring solution.

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Centreon IMP in 10 key points

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Losses from IT service disruptions and unplanned downtime, although smaller in figures, can be more crippling for SMBs/SMEs than for large enterprise. Indeed, data recovery can take up to 9 hours and involve 40% productivity losses which represent $55K-$100K in lost revenues (CA Tech report).

But due to resource pressures, growing density and diversity of devices, applications and services in increasingly hybrid infrastructure (physical, virtual, cloud), deploying good monitoring becomes challenging for their IT staff, if it’s not totally overlooked.

Centreon IMP completely solve this problem: being able to empower ITOM professionals with round-the-clock monitored IT information and insight, regardless of sector, size or IT staff and resources.

Centreon IMP, ready-to-use monitoring solution, in 10 key points:

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Case study: Fibre Excellence

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Fibre Excellence SAS brings together companies specializing in logging and paper industry. Both industrial sites in Saint-Gaudens and Tarascon mainly produce pulp, which is the raw material for paper producers. In order to allow the IT Department to centralize its critical equipments and application monitoring, the company choose to rely
on a professional software with Centreon solution.
At the same time, seduced by Centreon’s open source model and the power of the solution, Fibre Excellence Networks and Systems team progressively upgraded its skills in order to respect the organizational, budgetary and technical constraints of the company.

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Best practices: 10 good reasons to use IT monitoring data with dedicated BI tool

IT monitoring tools allow ISD to collect a large amount of data, on a continuous-flow basis. These data are mainly used to make equipment and infrastructure monitoring easier. They also represent a valuable source of knowledge being analyzed and translated into indicators and reports thanks to a dedicated business intelligence tool such as MBI Centreon. Here are 10 reasons to better leverage your IT monitoring data:

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