Business continuity is defined as “the capability of an organization to continue delivery of products or services at acceptable pre-defined levels following a disruptive incident” (source: ISO 22301:2012, Business Continuity Institute).
This requires IT leaders to make the connection between business and technology performance. The most basic of this connection is to know how IT systems and networks are functioning for business continuity.
Losses from IT service disruptions and unplanned downtime, although smaller in figures, can be more crippling for SMBs/SMEs than for large enterprise. Indeed, data recovery can take up to 9 hours and involve 40% productivity losses which represent $55K-$100K in lost revenues (CA Tech report).
But due to resource pressures, growing density and diversity of devices, applications and services in increasingly hybrid infrastructure (physical, virtual, cloud), deploying good monitoring becomes challenging for their IT staff, if it’s not totally overlooked.
Centreon IMP completely solve this problem: being able to empower ITOM professionals with round-the-clock monitored IT information and insight, regardless of sector, size or IT staff and resources.
Centreon IMP, ready-to-use monitoring solution, in 10 key points:
It is not uncommon to find SMB IT managers simultaneously managing physical, virtual and cloud-based operations (40% of those surveyed by IDC in 2014). Small or not, they have to deal with a diversity of IT assets, and integrating good monitoring for each of them takes some knowledge and precious time.
Installing monitoring is a costly initiative in itself that can affect the smooth running of services and operations since it takes up valuable resources they don’t have.
Because of this, Centreon, our free open source monitoring platform has been widely adopted by monitoring-savvy administrators of SMBs for years. But they still had to figure out the installation and integration on their own. What we realized is that we can do better for them in this day and age when IT has become a complicated must-have to do business.