How to help ITSM and business operation teams gain a common perspective to align IT with business?

Ensuring the efficiency of enterprise business operations has much to do with understanding their relationship to real-time IT operations and service performance delivery.
That’s how Centreon BAM makes IT monitoring count for business-IT stakeholders. It measures real-time operating vitals from masses of monitored data, aligned with ITIL practices, to make sense of crucial correlations between service delivery levels and dependent business activities.
Centreon BAM helps ITSM and business operations teams gain a common perspective for required SLA, OLA and UC to drive service quality improvements.

Here are 5 vital reasons for Centreon BAM.

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How can you use your IT monitoring indicators to provide a business view? 4 questions to Etienne Gautier

The digital revolution has resulted in Business management having massively computerized tools to work with, leading to a large number of questions on a daily basis. How can these users get the answers to questions on subjects as essential as CRM availability or the availability of their emails? How can your monitoring indicators be used to give an application-oriented view? The answers from Etienne Gautier.

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New versions of Centreon products to guarantee Centreon 3.4 compatibility

The release of Centreon 3.4, the new version of our open source solution, is accompanied by a version upgrade of all Centreon products. The new versions of Centreon EPP, Centreon MAP, Centreon BAM and Centreon MBI, as well as the Centreon EMS solution are therefore compatible with Centreon 3.4.

Important: for any upgrade, please contact our Centreon TechSupport first to update your repo of Centreon and thereafter your products or Centreon EMS solution.

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Little news about Release of Centreon BAM 2.4.0

A new advanced indicator: bolean KPI

You can now define some indicators as Boolean type. This new indicator has only two positions (OK and Critical) determined by the return value of KPI rule (True/False). Thus the boolean KPI is based on a logical rule including different positions of Centreon monitored services. Below an easy logical rule example:

(srv-centreon.com Ping NOT OK OR srv-merethis.com Ping NOT OK)

It means “If Ping service of srv-centreon.com host is not OK or Ping service of srv-merethis.com is not OK, then the rule returns True”. While configuring, the user can define if the return value True/False of the rule, matches OK or Critical position of Boolean KPI. The user can overlap several rules on several levels.

Possible downtime on Business Activity

Now, you can set a downtime on your business activity from monitoring control. Notifications won’t be sent when the downtime is planned.

Configuration tool tips

Centreon BAM now offers Tooltips on configuration, giving a better parameters understanding.

Few changes on behavior of calculation engine

Until now, the KPIs from the host that were in a DOWN / Unreachable state are considered critical. From now on and for a better cohesion, they are considered as *Unknown*. It is advised to check the impact of *Unknown* state on KPIs.

Centreon BAM 2.4 is now available MERETHIS platform as well as the full changelog.

New releases including Centreon 2.2.1, Centreon BAM 2.3.7, Centreon Map 3.1.3 & Centreon BI 1.3.6

Centreon 2.2.1

This version brings a few bug fixes (c.f changelog). Note that a few of you ended up with a version which displays an incorrect version of your Centreon (RC2) although it was supposed to be 2.2.0 stable, this is fixed in Centreon 2.2.1. Also, we have received reports from some contributors who noticed important performance issues due to the graph engine Centstorage and this is fixed in 2.2.1 as well. Make sure to restart Centstorage after the upgrade.

This is therefore an important bugfix version which we advise you to upgrade into.

This version is available in download from the Web site Centreon.

More information on developments and Centreon sources are available on the Centreon forge

If you do not have any account yet on the forge, you may create one at this address

The MERETHIS developers’ teams are now working on a new version of Centreon 2.3, a first RC version is expected to be released really soon.

Do not hesitate to get involved and make your contributions.

As usual, we invite you to report found bugs at our forge

Translations take place HERE

If you are in charge of a community module, make sure it is compatible with Centreon 2.2.

You may post your questions on our forum where experts would be glad to give you answers

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Centreon BAM 2.3.7

This version fixes a generation problem where Business Activity configuration files are generated for the incorrect poller in some cases. We strongly suggest you upgrade to Centreon BAM 2.3.7 if you are using Centreon 2.2.x. Centreon BAM changelog

Centreon Map 3.1.3

This new version solves the problem of arguments misinterpreted in “reverse proxy ” configuration. Another problem has been corrected: the popup status and history could contain empty host names. Centreon Map changelog

Centreon BI 1.3.6

This version is essentially corrective. It provides, however, a complementary feature that is the export of reports to CSV format. Centreon BI changelog

We encourage you to update into these new stable versions.

For Centreon BAM Centreon Map and Centreon BI users, the new versions are available for download on the support platform.

If you wish to be informed about the next releases, subscribe to our newsletter.

The MERETHIS-Centreon team