How Centreon EMS can help your ITOM teams to monitor infrastructure & IT services?

In our recent tutorial “Create your own custom view with Centreon”, Laurent teached you how to use the widgets correctly.
I would like to supplement that tutorial today by showing you how to use the Centreon MAP, Centreon BAM and Centreon MBI widgets to create dashboards which facilitate monitoring of business-oriented IT performance.

Whether you have one product or the complete Centreon EMS solution, the widgets make it possible to create personalized dashboards (custom views) to keep an eye on the health of your IT services.
Is my service ok? What has been happening recently? What are the potential risks? What trend can I expect? When can I schedule my maintenance slots? Is now the time to think about investing in new IT resources and, if so, internally or externally?
The answers to all these questions can be found in unified views by leveraging Centreon EMS widgets.
Follow our example of a mail service monitoring and discover how to be on top of your IT game!

fullDashboard

Example: With this monitoring dashboard of the company mail service, the IT teams are more reactive in case of service degradation and more proactive as regards planning maintenance to be carried out

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Case study: OPT New-Caledonia

OPT New-Caledonia

The Office of Post and Telecommunications of New Caledonia (OPT-NC) has a development role in providing services to inhabitants, companies and local authorities. The public body operates in the fields of telecommunications, financial services and
letters/parcels in the Caledonian territory. In 2013, it committed to a corporate project aimed at implementing 360° monitoring of its networks, services and systems. Deployed on an initial scope, the MONITOR project has enabled the company to build a dedicated team and a interdisciplinary, centralized monitoring platform. To get a unique, real time view of its infrastructure, the IT Division turned to Centreon’s EMS (*) IT monitoring solution.
Result: more efficient teams, standardized practices, an improved organization and given these benefits, no hesitation in extending the project to all business units.

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New versions of Centreon products to guarantee Centreon 3.4 compatibility

The release of Centreon 3.4, the new version of our open source solution, is accompanied by a version upgrade of all Centreon products. The new versions of Centreon EPP, Centreon MAP, Centreon BAM and Centreon MBI, as well as the Centreon EMS solution are therefore compatible with Centreon 3.4.

Important: for any upgrade, please contact our Centreon TechSupport first to update your repo of Centreon and thereafter your products or Centreon EMS solution.

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