It is not uncommon to find SMB IT managers simultaneously managing physical, virtual and cloud-based operations (40% of those surveyed by IDC in 2014). Small or not, they have to deal with a diversity of IT assets, and integrating good monitoring for each of them takes some knowledge and precious time.
Installing monitoring is a costly initiative in itself that can affect the smooth running of services and operations since it takes up valuable resources they don’t have.
Because of this, Centreon, our free open source monitoring platform has been widely adopted by monitoring-savvy administrators of SMBs for years. But they still had to figure out the installation and integration on their own. What we realized is that we can do better for them in this day and age when IT has become a complicated must-have to do business.