Between the fans, those who find the subject complex, and those who only have a limited use for it, monitoring is still too often the victim of preconceived ideas from the turn of the century. Viewed as a technical subject instead of a business subject, monitoring is often reserved to a small group of users who are in the know, that is when it’s not relegated to an intern. However, in the past decade, monitoring has grown and taken on a new dimension, changing from a commodity to a strategic corporate department.
This is a quick overview of preconceived ideas about monitoring that we would like to see the back of (because things have changed over the last decade!).