Today, IT infrastructures are more and more complex and dynamic. With cloud infrastructure and applications based on containers, infrastructure changes quickly and must be up to date into your monitoring system.
The best way to be up to date is to use automatization with a configuration management tool. In this article we will be use Salt like configuration manager but methodology are the same for other tools.
Monitoring tools are above all intended for IT professionals so that they can secure and automate their information system monitoring. But not only…
The new generations of tools such as Centreon EMS make it possible to consider monitoring outside the restricted area of the IT Department and to initiate new practices. Here are a few improvement possibilities to give your users more autonomy to reduce intervention times and IT downtime by using your IT monitoring solution.
Openness and interoperability have become undeniable key criteria for many IT decision-makers. Monitoring has not escaped this trend. Choosing an IT monitoring tool capable of easily communicating in almost real-time with an information system is all the more important since new generations of IT monitoring tools provide increasingly rich data and analyses. Here are five good reasons to integrate interoperability into your criteria when opting for an IT monitoring tool.
IT monitoring tools allow ISD to collect a large amount of data, on a continuous-flow basis. These data are mainly used to make equipment and infrastructure monitoring easier. They also represent a valuable source of knowledge being analyzed and translated into indicators and reports thanks to a dedicated business intelligence tool such as MBI Centreon. Here are 10 reasons to better leverage your IT monitoring data:
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With an IT monitoring system implementation, the IT department easily collects data on the status and availability of its various IT equipment. The graphic visualisation of collected data, combined with modeling applications status for each business division, becomes an excellent tool to significantly reduce level-one helpdesk calls to your technical support. Let us introduce you with three best practices that already demonstrate their efficiencies.
Best practice N°1: communicate, visually and as often as required, with your internal and external customers on their business application performance…